- Make notes of the questions you intend to ask.
- Decide the essential things you need to learn and prepare
questions to probe them.
- Plan the environment - privacy, no interruptions, ensure the
interviewee is looked after while they wait.
- Put the interviewee at ease - it's stressful for them, so do not
make it any worse.
- Begin by explaining clearly and concisely the general details of
the organization and the role.
- Ask open-ended questions
- Make sure the interviewee does 90% of the talking.
- High pressure rarely exposes hidden issues - calm, relaxed,
gentle, clever questions do.
- Probe the CV/resume/application form to clarify any unclear
points.
- If possible, and particular for any position above first-line,
use some form of psychometric test, or graphology, and have the
results available for the interview, so you can discuss them with
the interviewee.
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